Customer care

Help & support

Quick answers for orders, delivery, products and school fundraising.

How can we help?

For product guidance, delivery questions or help with an existing order, contact Crown Standard and include your order number where possible.

Contact customer care View frequently asked questions

Orders and delivery

Orders are delivered throughout New Zealand. Current shipping options and delivery estimates are shown at checkout.

Product help

For questions about laundry pods, dishwasher pods or refills, send us a message and tell us which product you are using.

School fundraising

Choose your school before adding a qualifying product. Main products contribute $3 per pack and refills contribute $2 per pack to the selected school.